Privacy Policy

1. Introduction

Excitify, LLC ("Excitify") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, inquire about, or purchase our services or products. By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

We collect personal and non-personal information when you interact with our website.

a. Personal Information

We collect personal information that you voluntarily provide, including:

  • Contact Forms: Name, email address, phone number (if provided).
  • Payments (Future Implementation): When payment processing is set up via Stripe or Square, payment-related data will be collected and processed by those third-party providers.

b. Non-Personal Information

We collect non-identifiable information automatically, such as:

  • Google Analytics: Tracks IP addresses, browser type, device type, referring/exit pages, and interactions on our site.
  • Cookies & Tracking Technologies: We do not set cookies ourselves, but Google Analytics may use cookies to track visitor behavior.

3. How We Use Your Information

We use the information collected to:

  • Respond to inquiries submitted via our contact form.
  • Improve our website's performance and user experience.
  • Monitor traffic and analyze trends using Google Analytics.
  • Process payments securely via Stripe or Square (when implemented).
  • Send marketing emails related to our services, promotions, or updates.

4. Marketing & Email Communication

We may send you marketing emails regarding our services, promotions, or updates. You can opt out at any time by clicking the "unsubscribe" link in our emails or contacting us at [email protected]. Please note that even if you opt out of marketing emails, you may still receive transactional emails related to your inquiries or purchases.

5. Third-Party Services

We work with third-party providers to operate our website effectively. These include:

  • Google Analytics - Used for website tracking and analytics.
  • Stripe/Square (Future) - Used for payment processing.
  • Email Services - Used to send and receive form submissions.

These providers may process your data according to their privacy policies.

6. Third-Party Websites

Our website may contain links to external websites, including payment processors and scheduling tools. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing personal information.

7. Data Retention & Security

  • We retain contact form submissions for as long as necessary to address your inquiry.
  • Payment details (once integrated) will be processed securely by Stripe or Square, and we will not store your payment information.
  • We implement industry-standard security measures to protect your data from unauthorized access.

8. Business Transfers & Legal Compliance

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will notify you of any such change via our website. We may also disclose your information when required by law, to enforce our policies, or to protect our rights and the safety of others.

9. Opt-Out & Data Corrections

If you wish to update, correct, or delete any personal information you have provided to us, you may contact us at [email protected]. If you no longer wish to receive marketing emails, you can opt out by clicking the "unsubscribe" link in our emails or reaching out to us directly.

10. Children's Privacy

Our website is not intended for or targeted to individuals under the age of thirteen (13). We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

11. Contact Information

If you have any questions about this policy, contact us at:
📧 Email: [email protected]